If you want a copy of the word doc give the desk a call and they will email it to you. Sorry about the formatting, was pasted from a word doc and the editor didn't like it very much. Maybe this will assist anyone having a similar issue. Even if you just want a chat about options these are the best guys to speak to. If you've used the Lite service as basically an online one, 90% of the emails have become impossible to back up.īT Offer a Professional Setup migration service you can speak to them on 0800500247 about it.
Even the 'safely stored' archive folders are inaccesable to any backup system I could find. You also need to go into the Mail settings and make sure 'Remove from server after 14 days' is unticked.Īnd in any case, all you will get with that is the inbox, not sent items, any additional folders, the contact list or calenders. Select the radio button next to Use the same settings as my incoming server and click OK. Tick My outgoing server requires authentication.
Type your email address in the Username field.Įnter your email password in the Password field. In the Outgoing mail server field, type ''. In the Incoming mail server field, type ''. On theE-mail Accounts page, click Next to set up an email account.Ĭlick the File tab on the Outlook toolbar.Ībove the Account Settings button, click Add Account.Ĭlick Manually configure server settings or additional server types, and then click Next. If the Microsoft Outlook Startup wizard appears: How do I get the domain setup in the new Outlook 365 tenant so I can move the email accounts and repoint the MX record? I could temporarily reroute the MX record to the on-site server to avoid any loss of email. Thirdly one of the email accounts I want to move is also the primary BT account and administration(deactivation) of this account is greyed out. Secondly, I don’t have permission to do this on the POP3 tenant. Firstly, this could result in lost email during transition. The advice on line seems to be to remove the accounts from the POP3 service, disassociate the domain and recreate in the new tenant.
My plan to just repoint the MX record to the new service won’t work. When I attempt to register the first domain with the Office 365 Admin site, it tells me that I can’t do this as it is already registered with another Outlook 365 tenant.
There is no need to migrate all of the email (as we already have it) but we don’t want any downtime or loss of email. We want to move all the users to BT Office 365 business premium and get rid of the onsite email server. We use an onsite email server to provide MAPI to sync across multiple devices. I have two domains owned and managed through BT for which the users currently have BT business email Lite.